Rate and Insurance Information

  • Individual Therapy

    $200 per 60-minute session

    $175 per 45-minute session

    $150 per 30-minute session

    Note: Clients are responsible for the fee associated with the session time that is initially reserved.

  • Couples Therapy

    $300 per 60-minute session

    Includes all intake and follow up appointments.

    Note: Most insurance companies do not cover couples therapy. Relationship issues are often not considered billable as they do not meet the “medically necessary” diagnosis standards.

  • In Network Insurance

    Dr. Allen accepts the following in-network plans for individuals:

    Aetna (Florida and Massachusetts plans) are accepted via Headway.

    It is recommended that all clients contact the (800) number on the back of their insurance card to confirm coverage, attain preauthorizations, and to learn more about copays or deductibles that apply to your specific plan.

    *Please note that couples therapy is not a billable service, even for clients with Aetna insurance plans. All couples sessions will be self pay.

  • Out of Network Insurance

    Clients have the ability to use their out of network health insurance benefits to receive personal reimbursement for therapy services. For clients choosing this option, please note:

    It is the client’s responsibility to contact the (800) number on the back of their insurance card to learn about their out of network mental health benefits. Some plans do not have these benefits.

    It is important that client's accurately understand their coverage, any information on deductibles, and any need for treatment preauthorizations or verifications of benefits.

    Clients will self pay for their services at the time of the service and will be provided with documentation that can be submitted to their insurance provider. Clients will be personally reimbursed by the insurance provider.

    Dr. Allen is non-participating with insurance providers. Dr. Allen will not contact or engage in any disputes with insurance providers on behalf of clients.

  • Payments Accepted

    Payment for services will be taken at the time that the service is rendered. Acceptable forms of payment include:

    Credit Cards

    HSA and FSA Credit Cards

    Due to the virtual natural of services, cash and checks are not accepted at this time.

  • Cancellation & No Show Fees

    Dr. Allen requests 24-hours notice for all cancellations or rescheduling. If a client cancels or reschedules with less than 24-hours notice, or no-shows a confirmed appointment, a fee of $100 will be charged in order to protect appointment times.

    Please note that cancellation and no show fees are not billable to insurance and will be self pay regardless of network status.

  • Disclosure

    Dr. Allen is contracted with multiple practice locations. It is the responsibility of the client to ensure that any documentation submitted as an insurance claim is filed and billed correctly as a service rendered by The Psychology Collective LLC.

  • Good Faith Estimate

    The No Surprises Act aims to protect consumers from unexpected medical bills. Beginning January 1, 2022, healthcare providers are mandated to provide patients, who are uninsured or who are insured but do not plan to use their insurance benefits to pay for healthcare services, with an estimate of the bill for non-emergency healthcare items and services. This is called a Good Faith Estimate, which is a provision under the No Surprises Act. This new regulation aims to provide transparency to consumers regarding how much they will be charged for anticipated non-emergency healthcare services before their appointment and to protect them from surprises when they receive their healthcare bill.

    As a client, you have the right to...

    Receive a Good Faith Estimate for the total expected cost of non-emergency healthcare items or services. I provide this prior to commencing treatment. This does not include no-shows, late cancellations, or other services related to crisis management, which are unexpected and therefore cannot be predicted for the purpose of projecting costs.

    Dispute a bill that you receive that is at least $400 more than your Good Faith Estimate.

    If you have more questions about Good Faith Estimates and need more guidance, you can learn more at: https://www.cms.gov/nosurprises.