Frequently Asked Questions
FAQs
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During your first appointment, Dr. Allen will conduct a psychodiagnostic intake. You will be asked questions about your presenting concerns, any symptoms you are experiencing, your family and relationship history, current functioning, your treatment goals, and any other information pertinent to your treatment.
Following this appointment, Dr. Allen will be able to identify any appropriate diagnoses and provide you with a treatment plan to fit your individual needs and goals.
For what to expect in the first couples therapy appointment, visit our Couples Collective page.
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Dr. Allen specializes in treating professional adults and couples experience anxiety, relationship issues, perfectionism/high functioning stress, burnout, and relational or familial trauma.
Dr. Allen is trained as a generalist clinician and can treat a wide variety of mental health concerns.
Dr. Allen is fully licensed in Florida, Massachusetts, and New York. Her APIT certificate allows her to provide virtual telehealth services to clients living in 42 PSYPACT approved states.
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The Psychology Collective is a fully telehealth practice at this time.
Dr. Allen contributes with a practice in Tampa, FL to offer in-person appointments in the Tampa Bay area.
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If you need to cancel or reschedule your appointment, please let your provider know at least 24 hours in advance of your appointment.
Failure to cancel you appointment before 24 hours or not attending your scheduled appointment without notice will result in a $100 fee.
Services can be terminated for frequent cancellations or no shows.
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Dr. Allen is an in network provider with Aetna in New York, Massachusetts, and Florida. In network status applies only to individual clients receiving care through Headway.com
All couples therapy services are self pay and Dr. Allen does not bill insurance couples therapy services.
Insurance appointment availability is limited, please contact Dr. Allen if you are interested in using your insurance.
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The Psychology Collective is primarily an out of network practice. This is done to offer the utmost personalization, discretion, and autonomy in your treatment.
Superbills can be provided, upon request, for individual therapy services. It is the client’s responsibility to check their out of network benefits and obtain any preauthorizations or verification of benefits prior to beginning treatment.
Dr. Allen is non participating with insurance providers and will not engage in contact or disputes with insurance companies on behalf of clients.
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No, in couples therapy Dr. Allen does not specify an “Identified Patient (IP),” which is required for insurance billing, rather the couple is the identified patient.
Furthermore, Dr. Allen does not conduct diagnostic assessments for couples therapy clients.
This is done in order to provide treatment to couples in the most balanced and fair manner possible and to not expose either partner to the undue risk of being labeled as the identified patient in a joint therapeutic process.
All couples who work with Dr. Allen do so with the understanding that treatment is a self pay service without insurance involvement.
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Duration of treatment is dependent upon a number of factors, including presenting concerns, severity and chronicity of symptoms, identified treatment goals, frequency of appointments, and work completed between sessions.
Many clients attend weekly or biweekly appointments before shifting to monthly maintenance appointments once they achieve their goals.
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Medication can be an incredibly helpful, and sometimes necessary, adjunct to psychotherapy.
For some presenting concerns, medication is the primary treatment, while therapy plays a secondary role and for other presenting concerns, therapy is the primary intervention, while medication can enhance the impact of psychotherapeutic treatment.
Dr. Allen has worked alongside numerous psychiatric treatment providers to help her clients attain their mental health goals.
Dr. Allen does not prescribe medications.
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Business hours (9am-5pm) on Monday - Friday.
If Dr. Allen is out of the office, you will receive an an automated email letting you know when she will return to office.
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We do our best to offer same week appointments to established clients when possible. However, Dr. Allen does not offer 24/7, on-call, crisis counseling services and will only respond to phone or email contacts during business hours.
If you experience a mental health emergency, visit your nearest emergency department, contact 911, or contact a mental health hotline.
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Visit your local emergency department or contact 911 in your area.
National Suicide Hotline - dial 988
National Mental Health Hotline - call 866-903-3787
SAMHSA hotline - call 1-800-662-4357
National Domestic Violence Hotline - call 1-800-799-7233
National Sexual Assault Hotline - call 1-800-656-4673
Please visit our Crisis Resource page to learn more available resources in your state.