Therapy Fees and Insurance Information

  • Individual Therapy

    $200 per 60-minute session

  • Couples Therapy

    $300 per 60-minute session

    Note: While insurance is accepted for individual therapy services, insurance is not accepted for couples therapy. Couples therapy is considered a relationship-focused service and all couples sessions are billed as self pay regardless of insurance provider.

Insurance Information & Billing Policies

In Network Insurance

Aetna is accepted via Headway.

*Dr. Allen accepts Aetna insurance plans for individual therapy services only.*

It is recommended that all clients contact the (800) number on the back of their insurance card to confirm coverage, attain preauthorizations, and to learn more about copays or deductibles that apply to your specific plan.

Out of Network Insurance

Dr. Allen is out of network with all other insurance plans.

For these clients, Dr. Allen can provide a Superbill for personal reimbursement.

For clients choosing this option, please note:

  • It is the client’s responsibility to contact the (800) number on the back of their insurance card to learn about out of network mental health benefits. Some plans do not have these benefits or they may not be used for virtual therapy services.

  • It is important that client’s accurately understand their coverage, any information on deductibles, and any need for treatment preauthorizations or verifications of benefits.

  • Individual therapy clients will self pay for their services at the time of the service and can be provided with documentation to be submitted to their insurance provider.

Dr. Allen is non-participating with insurance providers. Dr. Allen will not contact or engage in any disputes with insurance providers on behalf of clients.

Cancellation & No Show Fees

Dr. Allen requires 24-hours notice for all cancellations or rescheduling.

If a client cancels or reschedules with less than 24-hours notice, or no-shows a confirmed appointment, a fee of $100 will be charged in order to protect appointment times.

Please note that cancellation and no show fees are not billable to insurance and will be self pay regardless of network status.

Payments Accepted

Payment for services will be taken at the time that the service is rendered. Acceptable forms of payment include:

Credit Cards

HSA and FSA Credit Cards

Good Faith Estimate

The No Surprises Act aims to protect consumers from unexpected medical bills. Beginning January 1, 2022, healthcare providers are mandated to provide patients, who are uninsured or who are insured but do not plan to use their insurance benefits to pay for healthcare services, with an estimate of the bill for non-emergency healthcare items and services. This is called a Good Faith Estimate, which is a provision under the No Surprises Act. This new regulation aims to provide transparency to consumers regarding how much they will be charged for anticipated non-emergency healthcare services before their appointment and to protect them from surprises when they receive their healthcare bill.

As a client, you have the right to...

Receive a Good Faith Estimate for the total expected cost of non-emergency healthcare items or services. I provide this prior to commencing treatment. This does not include no-shows, late cancellations, or other services related to crisis management, which are unexpected and therefore cannot be predicted for the purpose of projecting costs.

Dispute a bill that you receive that is at least $400 more than your Good Faith Estimate.

If you have more questions about Good Faith Estimates and need more guidance, you can learn more at: https://www.cms.gov/nosurprises.

Practice Disclosure

Dr. Allen is contracted with multiple practice locations.

It is the responsibility of the client to ensure that any documentation submitted as an insurance claim is filed and billed correctly as a service rendered by The Psychology Collective LLC.